Privacy policy.

Last updated: July 2025

At Sonvera®, your privacy matters. This policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this website or contacting us directly, you agree to the terms of this policy.

1. What We Collect
We may collect personal information when you:

  • Submit an enquiry or form on our website

  • Email or contact us directly

  • Sign up to our newsletter

  • Browse or interact with our site

This may include:

  • Your name

  • Email address

  • Business name

  • Project or enquiry details

  • Any other information you voluntarily provide

We may also collect anonymous data from your visit for analytics and website performance (e.g. IP address, browser type, pages viewed, and time spent on site).

2. Use of Information
We use your information to:

  • Respond to your enquiry

  • Provide design or branding services

  • Send occasional updates (if you’ve opted in)

  • Improve the website experience

We will never sell or rent your data. We only share information with trusted third-party services that support our business — and only as needed.

3. Cookies & Tracking Tools
Our website may use cookies and tracking tools (like web beacons or pixels) to:

  • Understand how visitors use the site

  • Remember preferences

  • Improve content and performance

  • Support analytics and marketing tools (e.g. Google Analytics)

You can adjust your browser settings to manage or block cookies at any time.

4. Third-Party Services & Disclosure
We use tools like Google Analytics, Flodesk (email), and Squarespace (website platform). These services may store data outside of Australia.

We take reasonable steps to ensure any third-party providers we use are committed to data protection and privacy compliance.

We will never disclose your personal information unless required by law or with your explicit permission.

5. Communications & Marketing
If you’ve signed up for updates, you may receive occasional emails from us. You can unsubscribe at any time via the link in our emails or by contacting us directly.

6. Access & Accuracy
You can request to access, update, or delete your personal information at any time by emailing hello@sonvera.com.au.

We do our best to ensure your information is accurate and up to date.

7. Data Security
We take privacy and security seriously. Your information is stored securely and only accessed by those who need it.

That said, no internet transmission is 100% secure. If a data breach occurs, we will notify you as required by law.

8. External Links
Our website may contain links to other websites. Sonvera® is not responsible for the privacy practices of those sites.

9. Children
Our website is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy
This policy may be updated occasionally. The latest version will always be available here with the date of last update noted at the top.


11. Contact Us
Have questions or concerns?
We’re happy to help.

Vienna Hawkins
Founder & Creative Director
hello@sonvera.com.au